How to Help Your Business Look Better to First-Time Customers
When you get a customer in the door, you are going to want to make sure that they come back to buy again. You are going to need to find…
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Customer Service
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What are Chatbots and How Do They Take Customer Service To The Next Level?
A report by Research and Market forecasts that the global chatbot market will grow at a CAGR of around 25% between 2021 and 2026. Moreover, Insider Intelligence predicts that by…
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Guide To Dealing With Irate Customers
Consider this scenario. A customer walks into your store. They talk with your sales staff. After half an hour, they are already shouting expletives, pointing fingers at your employees. Another…
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In The New Digital World, Customer Experience Is King, Says CarGuard Trevor Smith
The COVID-19 pandemic has been a key factor in driving rapid digitalization. With an increased online presence, brands have to redefine their customer service. Customer experience is the key to…
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