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When you’re a landlord, you can’t put a price on a good tenant. It’s exhausting trying to find a tenant and all the while, you’re concerned about who will end up moving in. When you find a good one, put in the work so they want to stay. For your tenants to want to renew their lease, maintaining a good relationship with them is crucial. Here are three ways to keep your tenants happy.
Follow These Tips To Keep Your Tenants Happy
Be Proactive
What’s better than eliminating a problem is not allowing the problem to exist in the first place. For example, one of the worst surprises for a new tenant is a pest problem. If your tenant moves into a place with a pest problem, that’s one of the fastest ways to make them want to leave. Before a tenant moves in, call a reputable company that does pest control in San Antonio and ask for an assessment.
Make sure all the built-in appliances are in good working condition and if the internet is included, double-check that the range is sufficient no matter what room they’re in. It’s also a good idea to change the password so that any previous tenants can’t access it, as that will affect the speed and your bill.
Solve Problems Quickly
Sometimes issues will arise, and it’s up to you to solve them in a reasonable timeframe. If it’s possible to fix it right away, do it. If it’s a larger multi-step problem, start the process as soon as they bring the issue to your attention.
Your tenants probably understand that things take time, but if too much time passes, it makes them feel they’re not a priority, and that will be a problem for them. When it comes down to it, everything is personal, so treat the problem with the person in mind and it’ll be easier to solve.
Accept Several Payment Methods
Allow your tenants to pay you in a variety of ways. If you don’t accept several methods of payment, it might force your tenants to pay using a method they don’t like. Since rent usually accounts for a sizable chunk of a person’s income, using a payment method they’re not comfortable with can make them feel uneasy. It also creates more work for them when moving is already a lot of work.
If you set up a variety of ways for them to pay, it’ll make things easier for them and they’ll be relieved to know that they can pay the way they prefer. It only requires you to set it up once for each payment method and then you’ll be prepared for any way future tenants want to pay.
Being a landlord is hard work. But if you can keep your tenants happy, it can make your job a lot easier. Keep these things in mind and treat your tenants with respect so that they want to stick around. If you can do that, it’s a win-win situation for both you and your tenants.